Case study: Creating a network of tourist offices to welcome international visitors


  • to give a high-quality welcome to foreign visitors
  • to learn language to describe the specific points of the area
  • to become a reinforced network of tourist offices with an efficient referral system to other offices in the region

Key elements
  • learning specific vocabulary
  • reception and telephone skills
  • intercultural differences on tourist expectations
  • sharing knowledge of each other’s territories

egg100This course is an example of how we can combine language and extra-linguistic aims (in this case networking, improving knowledge of the territories and intercultural awareness) to increase the added-value of the course for our clients.